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Download EBOOK Managing Challenging Clients : Building Effective Relationships with Difficult Customers PDF for free


Download EBOOK Managing Challenging Clients : Building Effective Relationships with Difficult Customers PDF for free Category: Management & Management Techniques
Edition: Palgrave MacMillan
Date of issue: 15 Dec 2011
Format files: EPUB, TXT, PDF, DOCX
The author of the book: Aryanne Oade
ISBN-13: 9780230238428
The size of the: 350 KB
Language: English

Description of the book "Managing Challenging Clients : Building Effective Relationships with Difficult Customers":

Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.


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Aryanne Oade

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